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In order to ensure a error-free order, there are different points to be checked beforehand.

Table of Contents

EV Certificates

Verification of the Whois Record

For .de domains: In the Whois, the company and not a person in the company must be specified as the domain holder. If this is not the case, create a new contact for the company as domain holder and update the Whois.

Company Register

Check the company name: When ordering, the company name must exactly match the information in the Company Register.

Record in the public Telephone Directory 

Check telephone number: If the company in listed in a public telephone directory such as the White Pages or Yellow Pages, make sure the number is up to date.

Internal Contact Person

Choose a person who is employed full time and is easily reachable by phone, this can be any person and not e.g. the managing director or the person listed in the Whois. Only requirement is that this person is fully employed.

OV Certificates

Verification of the Whois Record

For .de domains: In the Whois, the company and not a person in the company must be specified as the domain holder. If this is not the case, create a new contact for the company as domain holder and update the Whois.

Company Register

Check the company name: When ordering, the company name must exactly match the information in the Company Register.

Record in the public Telephone Directory 

Check telephone number: If the company in listed in a public telephone directory such as the White Pages or Yellow Pages, make sure the number is up to date.

Internal Contact Person

Choose a person who is employed full time and is easily reachable by phone, this can be any person and not e.g. the managing director or the person listed in the Whois. Only requirement is that this person is fully employed.

DV Certificates

Confirmation Email Address

Make sure in advance that the confirmation email from the CA reaches the responsible persons safely. Set up one of the five permitted e-mail addresses (hostmaster, postmaster, webmaster, admin, administrator) so that they are received by people who are familiar with the company's certificate management. Make sure that the CA's emails are not classified as spam. If you put them on the whitelist, they will be classified as trustworthy and securely accepted by the email client.

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