Registrant Verification Process

Email verification lifecycle, re-triggering, suspension, and TLD-specific rules

After registering a domain, transferring it, or changing the registrant contact, a verification email is sent to the registrant's email address. If not completed within the deadline, the domain may be suspended. This article covers the full lifecycle.

Verification Lifecycle

1. Trigger: Verification email sent automatically after: new domain registration, incoming transfer, registrant email address change, or registrant contact change.
2. Email sent: Sent to the registrant email address in the ownerC handle. Contains a confirmation link. Check spam/junk if not received.
3. Deadline: 14 days to click the confirmation link. Clock starts from the moment the verification email is sent.
4. If verified: Domain continues operating normally. Verification status shows as confirmed in AutoDNS.
5. If NOT verified: Domain suspended. DNS disabled. Website and email stop working. See consequences by TLD below.

Consequences by TLD

gTLDs: clientHold applied. Domain stops resolving immediately. Removed when verification is completed.
.DE (DENIC): DENIC Phase II (from April 14, 2026): automated risk assessment → verification request → 7-day window → 90-day quarantine (DNS off) → deletion after 91 days.
ccTLDs without clientHold: .FR, .NL, .UK, .AT, .CH, .BE, .IT, .ES, .PL, .DK, .PT: nameservers redirected to suspension landing page. Original NS restored automatically on verification.

How to Re-Trigger Verification

AutoDNS UI: Contacts → find the ownerC handle → click Re-send Verification.
Before re-sending: Verify the email address in the handle is correct and accessible. If the email is wrong, update it first (this triggers a new verification automatically).
Already suspended?: Complete verification. The suspension is lifted automatically once the link is clicked. For .HR: do NOT re-trigger without contacting support; CARNET requires manual intervention.

TLD-Specific Verification Rules

.DE (NIS2): Phone number verification may be required in addition to email. DENIC validates against commercial register for organisations. WHOIS data for legal entities published from January 28, 2026.
.SE: IIS may require additional verification for organisations. Swedish ID number may be needed.
.BE: DNS Belgium reviews WHOIS accuracy. If questionable data found: 14-day correction window. If not corrected: domain revoked. 40 days to reactivate after revocation.
.IT: "Bad WHOIS" procedure. Registry may flag inaccurate data and require correction.
.IN: Mandatory eKYC verification. Indian nexus required for .in domains.
.DK: NIS2 enforcement from January 2026. DK Hostmaster validates registrant data.
.HR: CARNET KYC verification after registration. Verification failure → domain suspended. Manual CARNET intervention required to restore.

⚠ A domain suspension due to failed verification can be resolved by completing verification. But while suspended, the website and email are offline. Act within the deadline to avoid business disruption.