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ISAC - user interface

ISAC - user interface

4 min read · 9 screenshots

For an initial overview of how the ISAC portal is structured and where further functions can be found.

New

Create new servers or instances.

Administration

Settings: Changing contact and billing data and adapting the ISAC interface to your corporate identity
Orders: History of orders placed via ISAC
Bills: Overview of your server and domain invoices
History: Log of the last actions
Access: Connect to/disconnect from your AutoDNS account, activate 2-factor authentication, reset password

Help

API documentation: Link to the detailed ISAC API documentation https://doc.isac.de/
FAQ: Technical and organizational questions about the server products
Support: Open a support case to our server support team
Status: Announcements of maintenance analog https://status.internetx.com/

API access data (APP KEY & DEVELOPER KEY) can be obtained from our support.

Search

Global search in your ISAC account.

The navigation bar is located on the left side of the ISAC account. For an overview the subitems are folded in.

Dashboard

The start page for your quick overview of your cloud products. In the Actions menu you will find, among other things, the access data for the respective server and, if applicable, the link to the Plesk administration interface

When using the Reseller Cloud, the used and free resources can be seen at a glance.

Cloud & Server

Ordering and administration of the standard products Cloud Server, Bare Metal Server and Reseller Cloud directly under the respective sub-items.

Individual servers can be ordered through our sales department - just contact us via sales@internetx.com.

Under PROJECTS you will also find

MY SERVERS: all your servers (also individual projects) with access data and the internal identification number as it appears on the invoice
STATISTICS: Traffic (incoming + outgoing) per IP address in the daily statistics
HOUSING: Power consumption for booked racks in daily statistics

Domains & SSL

Domains

Order domains directly via “new entry” and manage existing domains, which are clearly displayed with name server and expiration date.

In the action menu you can directly order for the selected domain

Consult the Whois data
Edit the zone

PROCEED

Order and management of the SSL offloading service

Further details can be found in the FAQs.

New entry

With a few clicks the SSL certificate is added to your domain, implemented and automatically renewed (Renew). With the additional modules you increase performance and security.

To simplify administration, you can enter several domains and subdomains at once and the drop-down menu shows you which domains are managed by InterNetX or the linked ISAC account.

With the templates useful presets are already selected.

My entries

Overview of active and inactive PROCEED entries with validity and activated modules:

In the action menu you find per domain:

Details: Forwardings to other URLs and to http, as well as detected applications
Edit entry: Activating additional modules and changes
Empty cache: Manual refresh of the cache
Display certificate files: View the CSR key of the SSL Certificate (after activation via support team; alternatively, you can also view it in SSL Manager)
Deactivate: If you no longer wish to use the domain through PROCEED. We would be pleased to receive feedback to further develop the product.

If a domain is deleted or moved, PROCEED must be deactivated separately.

Statistics

Clear presentation of orders for the domains PROCEED is active for.

The statistics are ideal for the evaluation of campaigns, for success control and error analysis.

In the action menu you will find a graphical representation of the requests for the selected domain:

In the monthly summary in the geo-distribution as interactive map and diagram
By http codes
To the day

Zones

An overview of your zones with name servers and the activity status of DomainSafe

In the Actions menu you can directly

Activate PROCEED
Edit the zone data, e.g. change the TTL and MX records

Miscellaneous

DDoS report

Statistics of DDoS events by traffic and packets per second for the last 30 days or last week

Customers

Access for your customers to view their servers or instances

Licenses

Overview of Plesk and LiveConfig licenses

Licenses no longer in use can be cancelled here in the Actions menu

Tools

DNS & more: Quick query for typical command line commands, like “ping”, “whois
Firewall: Implementation of firewall rules and setup of port forwarding
System Status: Status and utilization of the Reseller Cloud and status of which ports the respective IP addresses can be reached.

Service PIN

Your Service PIN will appear for a few seconds when you click on the button at the bottom of the navigation bar.

The Service PIN is required for telephone inquiries and should be changed regularly (especially when employees change). It can be regenerated in ISAC under Settings or in AutoDNS or SSL Manager.

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